Level: Intermediate

Speaking Politely

Politeness in English is not about being overly formal. It is about making small, precise choices that change how professional and approachable you sound. This lesson covers five practical tools you can use immediately: polite requests using could and would like, how to get someone's attention with excuse me, softening bad news with phrases like I'm afraid and unfortunately, forming indirect questions with do you know, and giving advice politely using I think and why don't we.

Whether you communicate in English in meetings, emails, or face-to-face conversations, mastering these tools will make an immediate difference to how you come across.